HOWTO: Get out of AT&T Wireless contract without paying Cancellation Fees

Here is the thread from FatWallet

Basically ATTWS is going to increase the fee for 411. When the service agreement changes, customers are entitled to cancelled the contract without penalty.

I almost feel sorry for ATTWS when I see the level of enthusiasm and the number of responses to this thread. But then, who could sympathize with a company that provides poor service? Worse yet, they are trying all sorts of B.S. to refuse honoring cancellation without penalty. Some posters were told 411 is an optional service. Some were told they called too late (later than the period after the mail is sent.) All sorts of excuses...

When a company relies on this to keep its customer, you know how bright the future it has.